INTRODUCTION: At Steal Network we are passionate about serving our customers and suppliers in the best way possible. Our efficient fulfillment center operation ensures that we ship most customer orders within 24 hours, a standard that requires your help to maintain. This Routing Guide (“Routing Guide”) contains instructions and fees that apply to Products shipped to Steal Network and which need to be followed in order to feature your products on our website as quickly and accurately as possible. The better the experience we create for customers, the more they will be endeared to your brand and products.
This Routing Guide is incorporated into and subject to the Supplier Agreement in effect between Steal Network and Supplier. Terms not defined herein shall have the same meaning as set forth in the Supplier Agreement. This Routing Guide was last modified, published and made effective as of July 30, 2012 and supersedes all previous Routing Guides. A current version of the Routing Guide can be accessed at: www.stealnetwork.com/supplier/routingguide.
SHIPPING STANDARDS. (See Section 15, “Fee Schedule”, for a summary of all fees associated with Sections 4 – 14.)
BILL OF LADING.
MISSING INSTRUCTIONS AND PARTS.
PRODUCT INSPECTION. Steal Network has fifteen (15) business days from the date it receives the Products to inspect them and notify Supplier of any Non-Conforming Products and Steal Network’s decision regarding them. If Steal Network does not reject a Product within the fifteen (15) business day period, and the grounds for rejecting them would have been readily discoverable during Steal Network’s routine inspection procedures, the Product will be deemed accepted by Steal Network. Steal Network will notify Supplier of any latent Non-Conforming Products, which would not have been discovered during Steal Network’s routine inspection procedures, within thirty (30) days after Steal Network discovers them.
PURCHASE ORDERS AND INVOICING.
|Item #||Compliance Violation||Fee||Section|
|1||Products from one Purchase Order shipped in multiple shipments without prior approval||$25 per occurrence plus actual cost of freight for each shipment after the first shipment if shipped FOB origin||4.1|
|2||Shipping weights and dimensions associated with a Purchase Order shipped FOB origin (freight collect) are inaccurate.||The difference in shipping cost paid by Steal Network between the quoted rate and the actual invoiced amount.||4.2|
|3||Products not physically present and made available to Steal Network at the Specified FOB location on the agreed upon Promise Date||Cost concessions, cancellation of Purchase Order or returned to Supplier at Supplier's expense, in Steal Network's sole discretion||4.3|
|4||Receipt of unordered Product||In addition to returning Product to Supplier at Supplier's expense or disposing of such Product in Steal Network's sole discretion, if Supplier fails to authorize a return within 15 business days as set forth in the Supplier Agreement, $25 per Variant up to a maximum fee of $100||4.4|
|5||Products and quantities received, identified on the Packing List and Purchase Order do not match||$25 per Pallet||4.4|
|6||Freight not palletized (unless Steal Network has waived the palletizing requirement in writing)||$25 per Pallet||5.1|
|7||Palletized Product not stretch-wrapped||$25 per Pallet||5.2|
|8||Products from multiple Purchase Orders mixed in a single Box||$25 per Box||6.1|
|9||Failure to place a "MIXED" sign on a Pallet and/or Carton with mixed Variants||$25 per Pallet and/or Carton||6.2|
|10||Bill of Lading incomplete||$25 per occurrence||7.2|
|11||Packing List does not accompany shipment or is incomplete, OR an itemized Packing List is not included for each trailer or container with multiple trailers or containers in a single shipment||$100 per occurrence||8.1 - 8.3|
|12||Product not labeled with a SKU or UPC||$0.50 per product||9.1|
|13||Pallet or Box not labeled correctly||$25 per Pallet or Box||9.2, 9.3|
|14||Product contains an unapproved price tag||$0.50 per Product||9.4|
|15||Soft Goods/Jewelry not individually poly bagged and sealed and properly stamped, tagged, labeled, or otherwise identified||$0.50 per Product||10.1, 10.2|
|16||Coordinate Soft Goods/Jewelry shipped incomplete||$0.50 per Product||10.3|
|17||Products supplied with missing parts||Cost concessions, cancellation of Purchase Order or returned to Supplier at Supplier's expense, in Steal Network's sole discretion||11.1|
|18||Products supplied without assembly instructions or general instructions||Cost concessions, cancellation of Purchase Order or returned to Supplier at Supplier's expense, in Steal Network's sole discretion||11.2|
|19||Products containing expiration dates received without a minimum of 270 days of shelf life||12.1|
|20||Invoice does not contain complete Variant||$10 per invoice||13.4|
|21||Invoice cost does not match Product cost as listed on the Purchase Order||$10 per invoice||13.5|
CONTACT AND ADDRESS INFORMATION
|Receiving Hours||Monday - Friday, 9:00 am - 4:30 pm Mountain Time|
|Address||Steal Network, LLC
1385 Swaner Road Dock 4
Salt Lake City, UT 84104
|Trafficking Department||E-mail: [email protected]
|Receiving Department||E-mail: [email protected]
|Address||Steal Network, LLC
2181 California Avenue Suite 400
Salt Lake City, UT 84104
|Accounts Payable||E-mail: [email protected]